服装外贸跟单中常用的英语表达有哪些？

在全球化的大背景下，服装外贸行业的发展日新月异。作为服装外贸跟单人员，掌握一定的英语表达技巧对于提高工作效率、促进业务成交具有重要意义。本文将为您介绍服装外贸跟单中常用的英语表达，帮助您提升英语沟通能力。

一、询价与报价

1. 询价：

   • "Could you please send me the price list for your latest collection?"
   • "I am interested in your men's casual shirts. Could you quote me your best price?"
   • "I would like to inquire about the price of your women's dresses in bulk."

2. 报价：

   • "Our latest collection is priced at $50 per piece."
   • "The price for your requested quantity is $30 per piece."
   • "We can offer you a discount of 10% if you place an order of 1000 pieces."

二、订单处理

1. 下单：

   • "We would like to place an order for 1000 pieces of your men's shirts."
   • "Please send us the proforma invoice for the order we placed last week."
   • "Could you confirm the delivery date for our order of 500 pieces?"

2. 订单确认：

   • "We have received your order confirmation and will begin production immediately."
   • "Please check the attached proforma invoice and confirm the order details."
   • "Your order has been shipped and is expected to arrive in 2 weeks."

三、物流与运输

1. 物流查询：

   • "Could you please provide the tracking number for our shipment?"
   • "I would like to inquire about the status of our cargo."
   • "Please update us on the progress of our order shipment."

2. 运输问题：

   • "There seems to be a delay in the delivery of our order. Can you help us resolve this issue?"
   • "The goods arrived in a damaged condition. Please arrange for a replacement."
   • "We encountered some problems with customs clearance. Could you assist us?"

四、售后服务

1. 退换货：

   • "We are sorry to inform you that the goods we received are not up to the standard. Could you arrange for a replacement?"
   • "We would like to return the defective products and request a refund."
   • "Could you please provide instructions on how to proceed with the return of the goods?"

2. 投诉处理：

   • "We are sorry to hear about the problem you encountered with our product. Please provide us with the details, and we will do our best to resolve it."
   • "We take customer satisfaction very seriously and would like to address your concerns promptly."
   • "Thank you for bringing this issue to our attention. We will investigate and take appropriate action."

案例分析

某服装外贸公司接到一家国外客户的询价，客户对公司的最新款连衣裙非常感兴趣，希望了解价格和尺码。以下是双方之间的对话：

客户：Could you please send me the price list for your latest collection?

跟单员：Certainly! I have attached the price list to this email. Please let me know if you have any specific requirements for size or color.

客户：Thank you. I would like to order 1000 pieces of the red dress in size M. Could you quote me your best price?

跟单员：Of course. The price for 1000 pieces of the red dress in size M is $30 per piece. If you place an order of 2000 pieces, we can offer you a discount of 5%.

客户：That sounds good. Could you please send me the proforma invoice?

跟单员：Certainly! I have attached the proforma invoice to this email. Please check the details and confirm the order.

客户：Thank you. I have confirmed the order. Could you please arrange for the production and delivery?

跟单员：Absolutely. We will begin production immediately and ensure timely delivery. You will receive an update on the progress of your order.

通过以上对话，我们可以看到，跟单员运用了多种服装外贸跟单中常用的英语表达，成功与客户达成了一笔交易。

总之，掌握服装外贸跟单中常用的英语表达对于跟单人员来说至关重要。希望本文能为您提供帮助，祝您在外贸工作中取得更大的成功！

猜你喜欢：禾蛙发单平台